Privacy Policy

Introduction

Welcome to Parking Lebanon. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our app.

Information We Collect

Personal Information: Name, email address, phone number, vehicle details (e.g., license plate number), and location.

Usage Information: Data on how you use the app, including parking preferences, interactions with parking services, and payment history.

Device Information: Device type, operating system, unique device identifiers, and IP address.

Transaction Information: Details of parking transactions, including payment methods and purchase history.

How We Use Your Information

• Service Provision: To create and manage your account, facilitate parking bookings, monitor available spots, and provide parking-related services.
• Communication: To send notifications, parking reminders, updates on available spots, and customer support messages.
• Personalization: To tailor your experience based on your parking preferences, history, and interactions within the app.
• Security: To monitor suspicious activities, secure payment processing, and prevent fraud.
• Data Analysis: To understand app usage and improve our parking services, app functionality, and user experience.

Sharing Your Information

• With Service Partners: Information is shared with partners providing essential services such as payment processing, parking lot management, and data analysis.
• Legal Requirements: Information may be disclosed if required by law or in response to legal processes.
• User Interactions: Limited information, such as vehicle details and parking history, may be shared with parking lot operators to facilitate service provision.

Data Security

We implement measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Despite these measures, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention and Deletion

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You can request deletion of your personal information at any time, subject to certain legal limitations.

Your Rights

• Access and Correction: Access and correct your personal information through your account settings.
• Deletion: Request the deletion of your personal information, subject to legal limitations.
• Opt-out: Opt-out of receiving promotional communications by following the unsubscribe instructions provided.